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My PNR no 6343418210 name vivek Complaint reference no 2025022008612 and 2025022009601 1. Staff person sell overcharging water bottle he...

Evidence
Evidence
Complaint ID: CMP–125

Train Details

Train Number: 12257/12258 Train Name: uttar sampark kranti
gorakpur jn anand vihar trm
Ticket Price: ₹2580 Coach/Class: s5

Complaint Details

Complaint Filed By: vivek das Complaint Date:
Complaint Type: Others

Complaint Text

My PNR no 6343418210 name vivek Complaint reference no 2025022008612 and 2025022009601 1. Staff person sell overcharging water bottle he charge rs 20 instead of rs 15. when i complaint then train food manager come and no action taken by him. 2. Staff sell other company water and when I give money the i check it was not rail neer then I told me to return water bottle and he was not returning and change 20 rs and his behaviour was very rude and one of staff person was drunk and no one taken action on this .. Attached staff photo and id card of the person who sell other company water bottle instead of rail neer and he was very rude to talk with us. please give me details of action taken . vivek das 8700829672

Complaint Description

What action did you take on my complaint Complaint reference no 2025022008612 and 2025022009601

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